

What is the business need for the training?.How does the training align with the organizational strategy?.Skills inventory: currently available and short and long term needs.Plans for reorganization or job restructuring.Organizational goals and objectives, mission statements, strategic plans.Efficiency indices such as costs of labor, costs of materials, quality.In other words, what is the business case for the training? Look at organizational issues such as: They must recognize the training as being in alignment with the business strategy. Manager support is essential to provide the time and resources needed. Training must have organizational support. A Training Needs Analysis should include six types of analyses. But the TNA must also consider the overall organizational strategy, specific tasks, user and learner needs, specific content to be trained and the return on the training investment. The following are some basic guidelines to help you implement an effective Training Needs Analysis.Īt the most basic level, the TNA identifies the gap between desired performance and actual employee performance.

While TNA requires some effort, even the smallest business can benefit from the process without major expense. They simply fail to improve performance.They have difficulty applying new knowledge and skills on the job.


The Training Needs Analysis (TNA) is designed to answer all those questions and more. What is the training budget? What instructional method will be used? What is the level of instruction needed? What training design criteria will best meet the employees learning style? (We are just getting started with the questions.) And, of course the BIG question: Will the training do any good? Perhaps poor sales are a result of the economy and training is not the solution. Once that question is answered, other questions begin to surface. But, what kind of training is needed? Do they need training on sales negotiation, product knowledge, customer service skills or other areas? The manager complains that his sales people are not meeting sales quotas and need sales training. Identify Training Needs to Improve Job Performance and Training Results Use Training Needs Analysis to Improve Training ROI
